Privacy policy
We care about your privacy and the security of the personal data you entrust to us, so we have developed this Privacy Policy (the "Privacy Policy"), which explains how we handle and protect your personal data, what your rights are, and other information about your personal data. handling.
1. MB “Kas geriausia”, legal entity code 305586591, (hereinafter the Company) is the manager of the online store www.bestbrands.lt.
2. The trust of each User of the Online Store in the Company, in the Online Store managed by the Company and in the goods and / or services provided through it is important for the Company. This trust is, inter alia, inseparable from the proper processing and protection of the User's Personal Data. Therefore, in this section of the Online Store website you will find the provisions of the Company's Privacy Policy (hereinafter - the Privacy Policy) governing the receipt, use, processing, processing and other personal data processing activities of the Company, as well as related User rights and obligations.
3. Please note that by using the Online Store website and the services provided therein, the User agrees with the provisions of the Privacy Policy. If the User does not agree to comply with the provisions of the Online Store Privacy Policy, the User may not continue to use the Company's Online Store website.
4. We note that the Company has the right to unilaterally change the provisions of the Privacy Policy at any time in its sole discretion by notifying the Users of the Online Store Website in advance. Any changes to the provisions of the Privacy Policy take effect from the day of its publication on the Online Store website, so please read the provisions of these Privacy Policy each time before using the opportunities provided by the Online Store. If, after reading the provisions of these Privacy Rules, you decide to continue to use the opportunities provided by the Online Store, you confirm that you agree with them and accept them.
5. The User, if he has any questions related to the User's Personal Data, may contact the e-mail. email: admin@bestbrands.lt
6. More detailed information about the Company and the Company's contact details can be found in the "About Us" sections of the Online Store website, as well as below in this document.
7. We note that all actions performed with the User's Personal Data are performed in accordance with the provisions of the applicable legal acts of the European Union and the Republic of Lithuania, in particular the General Data Protection Regulation and the Law on Legal Protection of Personal Data of the Republic of Lithuania
WHAT DATA DO YOU PROCESS?
We process your Personal Data obtained in the following ways:
The user provides information about himself.
Data related to the User is generated automatically when the User uses the Online Store website.
Data about the User is obtained from third parties.
The User of the Company's Online Store website independently provides information to the Company in the following cases:
1. When the User creates an Online Store account and makes an order in the Online Store;
2. During any form of user communication with the Company.
The Company collects cookies with the help of Cookies, based on the User's consent to process his / her Personal Data on a legal basis, automatically by the User using the Company's Online Store website and the possibilities provided by it.
With the User's consent, the Company obtains information about the User from third parties, such as Facebook, Inc., Google, Inc. Company from Facebook, Inc. receives User Personal Data such as a User Image and the www.facebook.com social network account (profile) name, while from Google, Inc. The Company only receives User Image data.
You have the right to change and update your information provided to us. In some cases (for example, when selling goods to you, delivering them, etc.) it is necessary for us to have accurate and up-to-date information related to you, necessary for quality services, so we may ask you to periodically confirm that the information we have about you is correct.
By providing Personal Data to us, you are responsible for the accuracy, completeness and relevance of this Personal Data.
PURPOSES OF USER 'S DATA PROCESSING
For the purpose of execution on the website of the Electronic Commerce Company's Online Store;
For the organization and conducting of competitions, promotions, games; For the purpose of providing services;
For the purpose of conducting direct marketing;
For the purpose of assessing, improving and ensuring the quality of professional service and for the purpose of resolving potential or arising disputes with Users (audio recording is performed).
The Company does not process the User's Personal Data for any other purpose incompatible with the above purposes.
PERSONAL DATA PROCESSED AND LEGAL BASIS FOR PROCESSING
The Company processes the following Personal Data of Users in its activities:
Legal basis for concluding and executing the Agreement: User's Personal data, such as name, personal identification number, surname, e-mail address, telephone number, delivery address, Internet Protocol (IP) address, bank account number, payment method of the purchased goods, order of goods history, address of residence, text file "cookies", personal income level, personal passport number, personal marital status data. This Personal Data is processed for the purpose of conducting e-commerce on the Company's Online Store website;
Based on the User's consent: The User's Personal data, such as name, surname, telephone number, e-mail address, Internet Protocol (IP) address, video, image, text file "cookies". This Personal Data is processed for the purpose of organizing and conducting contests, promotions, games;
Legal basis for concluding and executing the Agreement: User's Personal data, such as name, surname, personal identification number, telephone number, e-mail address, workplace address, personal complaints. This Personal Data is processed for the purpose of providing services published on the Company's Online Store website;
Based on the User's consent: User's Personal data such as name, surname, e-mail address, city, purchase category, purchase amount data, text file "cookies", image data, social network www.facebook.com account name, residential address. This Personal Data is processed for the purpose of Direct Marketing;
Legal basis of the Company's legitimate interest: User's Personal Data, such as audio (conversation) data. This Personal Data is processed for the purpose of assessing, improving and ensuring the quality of professional service and for the purpose of resolving potential or emerging disputes with Users.
The Company notes that it does not collect, process or perform any other data processing operations related to the User's sensitive (special) personal information, such as religious or political views, health, etc.
USER RIGHTS AND PROCEDURES FOR THEIR EXERCISE
The Company ensures, adheres to and respects the rights of the Users of the Company's Online Store website:
the right to information, i.e. y. the right to be informed about the Company's processing of User Personal Data;
the right to receive information related to the User's Personal Data processed by the Company;
the right to rectify the User's Personal Data if they are inaccurate or incomplete;
the right to be forgotten when the Personal Data is no longer needed to achieve the purposes for which it was collected or otherwise processed and / or the User revokes the consent on which the processing of Personal Data was based and there is no other legal basis for processing the Personal Data, and / or the User does not consent with the processing of Personal Data and there are no overriding legitimate reasons to process the Personal Data, and / or when the Personal Data has been processed unlawfully, and / or the Personal Data must be deleted in accordance with the legal obligation of the European Union or the Member State of the Company, and / collected in the context of the provision of information society services;
the right to restrict the processing of the User's Personal Data when the User disputes the accuracy of the Personal Data for a period during which the Company may verify the accuracy of the Personal Data and / or the processing of Personal Data is illegal and the User does not consent to the deletion of Personal Data; and / or the Company no longer needs the User for the purposes of processing personal data, but the User needs them to state, enforce or defend legal requirements, and / or the User objected to the processing of Personal Data until it is verified that the Company's legitimate reasons outweigh the User's reasons;
the right to object to the processing of the User's Personal Data, i.e. The User has the right at any time, for reasons related to the User's specific case, not to consent to the processing of Personal Data relating to him when such processing is carried out in the public interest or in the performance of public authority functions, including profiling. , and / or the processing of Personal Data is necessary for the legitimate interests of the Company or a third party, unless such interests of the User or fundamental rights and freedoms, which require the protection of personal data, take precedence, especially when the User is a child, including profiling , and / or when Personal Data is processed for the purpose of Direct Marketing, including profiling related to Direct Marketing. The Company hereby states that, taking into account the exercise of the User's right to object to the processing of Personal Data, the Company shall no longer process Personal Data unless the Company proves that the Personal Data is processed for compelling legitimate reasons beyond the Company's interests, rights and freedoms. , enforce or defend legal claims.
the right to portability of Personal Data, i. The User has the right to receive the Personal Data related to him / her, which he / she has provided to the Company, when the processing of the User's Personal Data is based on consent and / or agreement and such User's Personal Data is processed by automated personal data processing means. The Company hereby indicates that in exercising its right to data portability, the User has the right, when technically possible, the Company to transfer the Personal Data directly to another data controller, i.e. the natural or legal person who determines the purposes and means of the processing.
the right to withdraw consent for the processing of Personal Data when the processing is based on the User's consent.
The Company informs that the relevant actions by which the above-mentioned User Rights are implemented will be performed as soon as possible, but not later than after 1 (one) month from the date of your application. We note that if necessary, the 1 (one) month term may be extended for another two months, depending on the complexity and number of the request. In this case, the Company shall inform the User about such extension within 1 (one) month from the receipt of the request, together with the reasons for the delay.
The Company points out that, without prejudice to other administrative or judicial remedies, any User has the right to lodge a complaint with the supervisory authority, in particular in the EU Member State of his domicile, place of work or place of suspected infringement, if the person considers that the processing of personal data relating to him is carried out in breach of existing data protection legislation. In the Republic of Lithuania, such a supervisory authority is the State Data Protection Inspectorate, legal entity code 305586591.
If the User wishes the Company to exercise the above rights or if the User has questions regarding the exercise of his rights, please contact the Company.
TERMS OF STORAGE OF PERSONAL DATA
The terms of storage of Personal Data processed by the Company, taking into account the purposes of personal data processing, are as follows:
The User's Personal Data processed for the purpose of conducting e-commerce on the Company's Online Store is stored for 5 (five) years from the last use of the User in the Company's Online Store;
The User's Personal Data processed for the purpose of organizing and conducting competitions, promotions, games is stored for 5 (five) years from the last User's participation in a competition, promotion or game organized by the Company;
The User's Personal Data processed for the purpose of providing services is stored for 5 (five) years from the last User's use of the services provided by the Company;
The User's Personal Data processed for the purpose of Direct Marketing is stored for 5 (five) years from the date of receipt of the User's consent to process his Personal Data for the purpose of Direct Marketing; with customers for the purpose of the decision are stored for 3 (three) years from the date of receipt of the relevant Personal Data.
The Company makes all reasonable and reasonable efforts to protect the User's Personal Data during the above periods. Upon expiration of the term of storage of Personal Data, the Company destroys the User's personal information.
TRANSFER OF PERSONAL DATA TO THIRD PARTIES AND DISCLOSURE OF PERSONAL DATA
The company uses the services of reliable third parties established in Lithuania and other European Union countries and beyond, such as courier services, direct marketing and server (server) rental companies.
The Company informs the User that in order to achieve the Personal Data Processing purposes identified in these Privacy Rules, the Company transfers the User's Personal Data to the above-mentioned third parties, taking into account the specific purpose of the Personal Data Processing.
The User's Personal Data shall be transferred to third parties only to the extent and to the extent necessary for the direct performance of their duties and to ensure the User's legitimate interests.
The Company and the third party to whom the Company has transferred the User's Personal Data shall act in accordance with the separate agreement (s) governing the processing of the Personal Data transferred to the third party, necessary to implement technical and organizational security measures and other Personal Data necessary legal provisions governing the processing of
The User undertakes and must store the Account password and login name, as well as other Personal Data of his / her login to the Company's Online Store website. The User undertakes and must not disclose Personal Data to any other third party, either about himself or about third parties, if such Personal Data of third parties have become available to him, and immediately inform the Company about the identified violations.
The Company seeks to ensure the confidentiality of the User's personal information and in the normal circumstances of using the Company's Online Store website, the Company has no right to disclose the User's Personal Data to any other Data Recipients, unless required by the Company's service implementation process.
In case the Company is obliged on the basis of laws or other legal acts, the Company must disclose information about the User to the competent authorities.
SECURITY OF PERSONAL DATA
The Company cares about the security and confidentiality of the User's Personal Data. In order to prevent unauthorized access to Personal Data or unauthorized disclosure of Personal Data and to protect the available information, the Company has implemented appropriate technical and organizational security measures.
The Company notes that while the Company endeavors to implement appropriate technical and organizational security measures, these or any other measures cannot guarantee complete security and cannot protect against all possible security breaches at any time.
PERSONAL DATA AND PRIVACY OF CHILDREN
The Company's Online Store and the services provided in it are intended for persons over 16 years of age, therefore the Company does not knowingly collect or process Personal Data of children under 16 years of age.
However, the Company notes that parents have the right to give their consent to the Company if their minor child under the age of 16 wishes to use the Company's Online Store and the opportunities provided by it, for example, to purchase a product or service.
If you become aware that your child has provided personal information to the Company without your consent, contact the Company at
DIRECT MARKETING
The Company, with the explicit consent of the User, has the right to send Direct Marketing messages to the User by e-mail and / or instant message.
The User has the right to revoke the consent (es) given to the Company to process his Personal Data for the purposes of Direct Marketing at any time.
If the User no longer wishes his / her Personal Data to be used for the purposes of Direct Marketing, the User may:
to log in to your Account on the My Store website, in the "My Data" section, uncheck the box next to "News Email. by e-mail ”and / or the statement“ News SMS ”and click on the link“ Update ”;
write an e-mail to info@bestbrands.lt and indicate that you do not wish to receive e-mails and / or SMS messages;
unsubscribe from the newsletter and click the "unsubscribe" or "unsubscribe" link at the bottom of the newsletter.
Sending of e-mails and / or SMS messages is terminated only by e-mails clearly indicated by the User. postal addresses and / or telephone numbers.
The user has the right to object to the use of his personal data for direct marketing purposes by informing the Company by e-mail. email info@bestbrands.lt.
COOKIES
In order for the User to be provided with the Company's Online Store services in full, Cookies may be stored on the User's device that connects to the Online Store with the User's consent.
If the User agrees to the storage of Cookies on the terminal device used by the User, the User must click "I agree on the use of cookies", and if the User does not agree with the storage of Cookies, the User must click "I do not agree with the use of cookies".
The cookies used by the Company are intended for the transmission of information via an electronic communications network. Other Type of Cookie - to collect information to calculate traffic (collect statistical information), provide content that is of interest to the User and save the visit history. The Company does not use this type of Cookie, but draws the User's attention to the fact that some Partners of the Company may use this type of Cookies, therefore the User should contact a specific Partner of the Company if he suspects that this type of Cookies is used without his consent.
If the User has agreed to the Cookies being stored on the terminal device used by the User, the User has the right to revoke the given consent at any time by clicking the "Cancel use of cookies" link or changing the settings of his / her web browser, but certain functions of the Online Store may not work.