Returning the goods



Items can be returned within 14 days of receiving the order

If the item is large / small

Does not match the ordered product

Damaged

Dislike / dislike


It is necessary to fill in your account if you want to return the goods for 1 d.d. we will inform you about the return.


Handmade products and lingerie are non-refundable!


The following conditions are required for the return of goods:


1. The returned goods must be in original, tidy and undamaged packaging (this item does not apply to the return of defective goods).


2. The goods must be undamaged by the Buyer.


3. This product must not be used or used in the absence of unwanted labels, non-tearable protective extensions, etc. (This item does not apply when a defective item is returned).


4. The returned goods must be in the same configuration as received by the Buyer.


5. Returned goods must be in additional protective (skirt transport) packaging (eg: boxes or protective envelopes).


The consignment to be sent must contain:


1. Goods (with labels and original packaging).


2. A completed return deed, cash receipt or copy of the receipt (if you paid in cash upon delivery).


Upon receipt of damaged packaging or goods that properly return the requirements of the rules, return it by sending.


Refunds:

  • A store coupon that can be used for other shopping.
  • Return to bank account.


We will return the money for the goods within 14 days. from the date of receipt of the goods.

If r
eturn to bank account method is selected. If the goods were paid for at the time of collection, we will return it to the submitted invoice, otherwise we will return it to the same invoice from which the payment was made.


Return price *:

Omniva self-service terminal

1.5 Eur

LP Express self-service terminal

1.5 Eur

DPD courier

3 Eur

* The return price does not apply to goods that are damaged or delivered to order the goods.


Omniva self-service terminal

Pack the returned goods and prepare them for shipment.

Bestbrands.lt store, full return information: why, your data. You will be generated a small sticker for shipping.
Return costs for the bus are deducted from the price of the goods if it is not damaged or delivered, but the goods ordered. Pack the item, stick the sticker and place it in any post office.


LP Express self-service terminal

Pack the returned goods and prepare them for shipment.

Put a sticker on the package.
The system of the filling and confirmation return system will generate the terminal consignment code and the terminal consignment PIN code, which will be required for placing the consignments in the terminal.
The LP Express terminal will be displayed in place when it is upgraded.

DPD courier

Pack the returned goods and prepare them for shipment.

Your specified address will be delivered to DPD courier within 1-3 business days to pick up the shipments.

The courier will inform you by phone before you arrive.

If you return the return business days before 2 pm, the Shipment will be picked up from your bus the next business day.

"Shipments are collected" from 8 am to 6 pm.


Final return visas are sold in accordance with the exception provided for in Article 6.22810 (2) of the Civil Code of the Republic of Lithuania (eg Invalid return procedure), providing simplified delivery of goods and providing inadequate information on health protection or increase. short; packaged video or software that was unpacked after delivery, etc.).
Pursuant to Article 6.363 (8) of the Civil Code, it is noted when the buyer has no right to terminate the contract if the defects in the items are insignificant.

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