Returning the goods

Items can be returned within 14 days of receiving the order

If the item is large / small

Does not match the ordered product


Dislike / dislike

It is necessary to fill in your account if you want to return the goods for 1 d.d. we will inform you about the return.

Handmade products and lingerie are non-refundable!

The following conditions are required for the return of goods:

1. The returned goods must be in original, tidy and undamaged packaging (this item does not apply to the return of defective goods).

2. The goods must be undamaged by the Buyer.

3. This product must not be used or used in the absence of unwanted labels, non-tearable protective extensions, etc. (This item does not apply when a defective item is returned).

4. The returned goods must be in the same configuration as received by the Buyer.

5. Returned goods must be in additional protective (skirt transport) packaging (eg: boxes or protective envelopes).

The consignment to be sent must contain:

1. Goods (with labels and original packaging).

2. A completed return deed, cash receipt or copy of the receipt (if you paid in cash upon delivery).

Upon receipt of damaged packaging or goods that properly return the requirements of the rules, return it by sending.


  • A store coupon that can be used for other shopping.
  • Return to bank account.

We will return the money for the goods within 14 days. from the date of receipt of the goods.

If r
eturn to bank account method is selected. If the goods were paid for at the time of collection, we will return it to the submitted invoice, otherwise we will return it to the same invoice from which the payment was made.

Return price *:

Omniva self-service terminal

2.5 Eur

LP Express self-service terminal

2.5 Eur

* The return price does not apply to goods that are damaged or delivered to order the goods.

Omniva self-service terminal

In order to return the product, you need to go to, find the store, fill in the return information: reason, your data. A sticker will be generated for you to send without making any payment.
Return costs will be deducted from the price of the product, if it is not damaged or the delivered product is not the one ordered. Wrap the product, apply a sticker and put it in any postal machine.

LP Express self-service terminal

Pack the returned goods and prepare them for shipment.

Put a sticker on the package.
The system of the filling and confirmation return system will generate the terminal consignment code and the terminal consignment PIN code, which will be required for placing the consignments in the terminal.
The LP Express terminal will be displayed in place when it is upgraded.

Final return visas are sold in accordance with the exception provided for in Article 6.22810 (2) of the Civil Code of the Republic of Lithuania (eg Invalid return procedure), providing simplified delivery of goods and providing inadequate information on health protection or increase. short; packaged video or software that was unpacked after delivery, etc.).
Pursuant to Article 6.363 (8) of the Civil Code, it is noted when the buyer has no right to terminate the contract if the defects in the items are insignificant.

New Account Register

Already have an account?
Log in instead Or Reset password