Warranty
The warranty applies to watches. Damage goods can be returned within 14 days of receipt of the goods.
Defects in the product due to the customer's fault, non-compliance with the rules of use of the product or the consequence of natural wear and tear are not covered by the warranty.
WATCH WARRANTY / RULES OF USE
\The watches have a 2-year manufacturer's warranty. For a guarantee, contact us to help@bestbrands.lt
The warranty does not apply
● watch bracelet, case and their damage cover, battery due to natural wear and tear;
● watches without a warranty card;
● watches with significant mechanical damage to the case (eg cracked glass, the watch case has been exposed to chemicals, etc.);
● If the rules for using the watch have been violated.
● If the watch has not been repaired by a workshop or has been opened by yourself.
Rules for using the watch
● Protect the watch from sudden changes in temperature;
● Protect the watch from shocks;
● Protect the watch from chemicals;
● Do not store the watch near magnets or magnetized objects, electromagnetic wave sources;
● Avoid water / do not bathe with a watch whose water resistance is not specified or is less than 20 ATM / 200 m and the crown of the watch is not pushed / screwed in completely;
● Avoid water if the watch has a leather bracelet;
● During the warranty period, repair the watch only at the place of warranty repair;
● Do not set the date between 9.00-14.00 and 21.00-02.00.
● Use soft cloths to clean the surface of the watch. Do not use active chemical cleaners that may damage the watch surface / leather bracelets.
● watches without a warranty card;
● watches with significant mechanical damage to the case (eg cracked glass, the watch case has been exposed to chemicals, etc.);
● If the rules for using the watch have been violated.
● If the watch has not been repaired by a workshop or has been opened by yourself.
Rules for using the watch
● Protect the watch from sudden changes in temperature;
● Protect the watch from shocks;
● Protect the watch from chemicals;
● Do not store the watch near magnets or magnetized objects, electromagnetic wave sources;
● Avoid water / do not bathe with a watch whose water resistance is not specified or is less than 20 ATM / 200 m and the crown of the watch is not pushed / screwed in completely;
● Avoid water if the watch has a leather bracelet;
● During the warranty period, repair the watch only at the place of warranty repair;
● Do not set the date between 9.00-14.00 and 21.00-02.00.
● Use soft cloths to clean the surface of the watch. Do not use active chemical cleaners that may damage the watch surface / leather bracelets.
FOOTWEAR CARE RULES
Shoes should be chosen according to the shape and size of your foot so that the foot is not compressed.
It is necessary to use shoehorns when wiping to prevent the heel threads from tearing.
New shoes need to be impregnated to protect them from external influences. In humid weather it is advisable to impregnate several times a week.
Genuine leather shoes must be cleaned only with the appropriate means: a damp cloth or cleaning balm. Do not wash with water.
Genuine leather shoes should be protected from rain and not worn wet.
It is advisable to dry the shoes at room temperature. Do not dry the skin near an open fire, radiator or oven as the skin will become dry, hard and breakable.
Shoes made of natural suede and nubuck must be maintained with appropriate means.
Patent shoes are worn at a temperature not lower than -5 degrees below zero.
Patent leather and light-colored footwear can change color with unsuitable care products.
Footwear made of rubber (or rubber-based) is not recommended to be machine washed. Do not store such shoes in high heat or high heat. Do not dry shoes near the radiator, do not use other drying devices - such shoes may deform (change in size) when exposed to high temperatures.
Do not wear textile shoes in rainy weather. Do not dry wet shoes near the radiator, do not use other drying devices - such shoes may fade or change color when exposed to high temperatures.
We do not recommend washing the shoes in the washing machine and / or by hand - this may damage the shoes.
When purchasing footwear with a leather sole, it is advisable to immediately contact a shoemaker who could attach a high quality tread. The tread allows you to wear the shoes 3-4 times longer, it becomes more durable. Without protection of the leather sole, it can scratch and wear faster. Violations of this nature are not considered defects.
It is advisable to constantly monitor the condition of the footwear and repair it in a timely manner.
Protect shoes from sharp objects that can damage the surface of the shoes, as well as from chemicals, acids, solvents, etc.
IMPORTANT. Infringements such as: worn heels, wear and tear of the footwear or defects caused by non-compliance with the rules for the care of the footwear, as well as minor defects that do not affect the wearing of the footwear are considered to be minor defects.
The warranty does not cover minor repairs, replacements, pads, inserts, etc.
The shoes are not exchanged and the money will not be refunded if the shoes have been worn for some time and you did not like the size, model or shoes.
Unworn shoes can be returned within 14 days of completing the email. return form. Proof of purchase (check, invoice, etc.) must be provided when returning the footwear.
It is necessary to use shoehorns when wiping to prevent the heel threads from tearing.
New shoes need to be impregnated to protect them from external influences. In humid weather it is advisable to impregnate several times a week.
Genuine leather shoes must be cleaned only with the appropriate means: a damp cloth or cleaning balm. Do not wash with water.
Genuine leather shoes should be protected from rain and not worn wet.
It is advisable to dry the shoes at room temperature. Do not dry the skin near an open fire, radiator or oven as the skin will become dry, hard and breakable.
Shoes made of natural suede and nubuck must be maintained with appropriate means.
Patent shoes are worn at a temperature not lower than -5 degrees below zero.
Patent leather and light-colored footwear can change color with unsuitable care products.
Footwear made of rubber (or rubber-based) is not recommended to be machine washed. Do not store such shoes in high heat or high heat. Do not dry shoes near the radiator, do not use other drying devices - such shoes may deform (change in size) when exposed to high temperatures.
Do not wear textile shoes in rainy weather. Do not dry wet shoes near the radiator, do not use other drying devices - such shoes may fade or change color when exposed to high temperatures.
We do not recommend washing the shoes in the washing machine and / or by hand - this may damage the shoes.
When purchasing footwear with a leather sole, it is advisable to immediately contact a shoemaker who could attach a high quality tread. The tread allows you to wear the shoes 3-4 times longer, it becomes more durable. Without protection of the leather sole, it can scratch and wear faster. Violations of this nature are not considered defects.
It is advisable to constantly monitor the condition of the footwear and repair it in a timely manner.
Protect shoes from sharp objects that can damage the surface of the shoes, as well as from chemicals, acids, solvents, etc.
IMPORTANT. Infringements such as: worn heels, wear and tear of the footwear or defects caused by non-compliance with the rules for the care of the footwear, as well as minor defects that do not affect the wearing of the footwear are considered to be minor defects.
The warranty does not cover minor repairs, replacements, pads, inserts, etc.
The shoes are not exchanged and the money will not be refunded if the shoes have been worn for some time and you did not like the size, model or shoes.
Unworn shoes can be returned within 14 days of completing the email. return form. Proof of purchase (check, invoice, etc.) must be provided when returning the footwear.
Jewelry Care Rules
Maintenance of jewelery
Do not store jewelry in the sun. Jewelry from the direct sunlight begins to fade and loses its luster (the most suitable place to store jewelry is a cabinet, chest of drawers or a separate drawer. If you have the opportunity, store the jewelry in separate boxes). It is advisable to remove burning jewelry.
Jewelry should not be wetted, because moisture can oxidize jewelry and change color, lose luster. Avoid wet areas when storing jewelry, as metal may start to rust and the threads on which the jewelry is strung will crack. Painted accessories will start to fade.
Before bathing in the sea, lake or river, it is better to remove the jewelry. Cold water reduces the size of your fingers, so you may lose your rings. You can lose chains and earrings while swimming in open water.
Do not spray perfume directly on jewelry. After removing the jewelry, it is advisable to wipe the cosmetic residue with a dry cosmetic cloth. If you want to keep the jewelry for as long as possible, wipe it periodically with a dry cloth, polish each pebble.
Do not store jewelry in the same box with jewelry (gold, silver).
Jewelry should not be wetted, because moisture can oxidize jewelry and change color, lose luster. Avoid wet areas when storing jewelry, as metal may start to rust and the threads on which the jewelry is strung will crack. Painted accessories will start to fade.
Before bathing in the sea, lake or river, it is better to remove the jewelry. Cold water reduces the size of your fingers, so you may lose your rings. You can lose chains and earrings while swimming in open water.
Do not spray perfume directly on jewelry. After removing the jewelry, it is advisable to wipe the cosmetic residue with a dry cosmetic cloth. If you want to keep the jewelry for as long as possible, wipe it periodically with a dry cloth, polish each pebble.
Do not store jewelry in the same box with jewelry (gold, silver).
Jewelery care
Gold is a precious metal that is highly resistant to time and external influences, but the surface of gold products is quite soft, especially if the gold is of higher fineness, so protect them from scratching.
It is advisable to clean gold and silverware with special wipes.
It is not advisable to wear jewelry when handling the house or working outdoors: chemicals, rough ground or work tools can damage the surface of the products (scratches, loss of shine).
Use body lotions, sunscreens, perfumes after removing jewelry, because body care products can remain on jewelry, cover them with an opaque film, then the jewelry will lose its shine.
It is advisable to clean gold and silverware with special wipes.
It is not advisable to wear jewelry when handling the house or working outdoors: chemicals, rough ground or work tools can damage the surface of the products (scratches, loss of shine).
Use body lotions, sunscreens, perfumes after removing jewelry, because body care products can remain on jewelry, cover them with an opaque film, then the jewelry will lose its shine.
Rules for the care of leather / suede and other products
1. Please note that all leather goods (clothing, haberdashery) may be slightly dyed.
2. It is advisable to clean, nourish and paint leather items only after cleaning them from dust. When storing leather products, it is advisable to cover them with a bag made of cotton or linen; hanging on a hanger in a cool, dark place.
3. Leather products have a thin protective layer and should not be cleaned frequently. It is recommended to cover a new leather garment with a special impregnator.
4. The leather care product should only be tried on the inside (under the collar, in the pockets, on the inside seams).
5. It is not recommended to wear leather clothing in rainy weather. If rainy weather cannot be avoided, it is advisable to dry wet leather clothes with a soft brush and dry them at room temperature, hanging them on the hanger away from heat-generating devices.
6. Painted skin can lose its color from direct sunlight.
7. Clothing made of leather, suede and felt is often worn with collars and cuffs. This is due to the product coming into contact with human skin. It is recommended to clean such clothes regularly with a short hair brush. Crumpled, non-shiny and dirty areas can be cleaned with a special brush, eraser or suede rubber.
8. For porous, soft skin, it is recommended to clean it regularly with a special cloth. This removes skin impurities and gives it a more vibrant look.
9. It is useful to occasionally clean leather products with glycerin, especially the cuffs and collar - this will give them shine.
10. It is recommended to regularly clean the sheepskin from the inside with a soft, damp brush and comb with a brush, as the coat has the property of feeding, leaving the hair on light clothes.
11. When purchasing new suede clothing, it is recommended to vacuum it - thus collecting dust generated during leather processing.
12. It is recommended to hang suede skirts and trousers on special hangers by attaching them behind the belt to prevent wrinkles.
13. Pay attention to the skin and footwear care products used to avoid damage - use only tested and recommended care products!
14. Cashmere, like wool, requires care. New items containing cashmere or wool can felt. After the second or third wash, the longing should disappear. The appearance of tubers is not a shortage of clothing, it is a feature of every natural wool. You can use a soft brush to remove the lumps.
Hand / wallet maintenance rules
1. There are special care products for the care of leather handbags and wallets, the most common of which are skin care gels and skin care milks. They are both designed to protect the skin of the handbag from the effects of the environment. They work in a similar way - they create a special protective film on the skin of the handbag, which protects the skin or suede of the handbag / wallet from moisture, fading, abrasion and overdrying.
The products should only be applied on completely clean skin of the handbag / wallet. Carefully lubricate the handbag / wallet you have just bought, if it has not already been worn. If you have already carried the handbag / wallet, first remove it from dirt and dust and only then apply a protective agent.
2. Portable handbags / wallets should not be kept among other items as the leather of the handbag / wallet must be breathable.
3. In order for the handbag (made of leather or other materials used in production) to retain its shape, it should be kept upright. To prevent dust, the handbag should be kept wrapped in a special protective bag or cotton cover.
4. Do not keep sharp or pointed objects in the handbag (made of leather or other materials used in production). If you do not have a pen case, make sure your pens are always covered by a lid. Pens and pens not only pierce the fabric, they often leave ink stains.
5. Always keep manicure accessories closed in the cosmetic room.
6. Store all piercing items - keys, telephone accessories, etc. - in special bags or boxes.
7. Never overload your handbag (made of leather or other materials used in production). The handbag or its handle may break due to excessive weight.
8. Never touch a handbag / wallet (made of leather or other materials used in production) if you have just smeared your hands with cream or lotion. Wait for the cosmetic to absorb into your skin.
9. Do not leave your handbag / wallet (made of leather or other materials used in production) in a place exposed to direct sunlight.
The products should only be applied on completely clean skin of the handbag / wallet. Carefully lubricate the handbag / wallet you have just bought, if it has not already been worn. If you have already carried the handbag / wallet, first remove it from dirt and dust and only then apply a protective agent.
2. Portable handbags / wallets should not be kept among other items as the leather of the handbag / wallet must be breathable.
3. In order for the handbag (made of leather or other materials used in production) to retain its shape, it should be kept upright. To prevent dust, the handbag should be kept wrapped in a special protective bag or cotton cover.
4. Do not keep sharp or pointed objects in the handbag (made of leather or other materials used in production). If you do not have a pen case, make sure your pens are always covered by a lid. Pens and pens not only pierce the fabric, they often leave ink stains.
5. Always keep manicure accessories closed in the cosmetic room.
6. Store all piercing items - keys, telephone accessories, etc. - in special bags or boxes.
7. Never overload your handbag (made of leather or other materials used in production). The handbag or its handle may break due to excessive weight.
8. Never touch a handbag / wallet (made of leather or other materials used in production) if you have just smeared your hands with cream or lotion. Wait for the cosmetic to absorb into your skin.
9. Do not leave your handbag / wallet (made of leather or other materials used in production) in a place exposed to direct sunlight.
Glasses care rules
1. Put on and take off your glasses with both hands on your feet. Do not wear glasses on the head, forehead or otherwise than specified in this manual. This will protect the glasses from deformation of the frame.
2. Periodically check that the goggles are in the correct shape and wearing position.
3. Do not place the glasses with lenses on hard surfaces - this will protect the glasses from scratches.
4. Keep the glasses in a hard, closed spectacle case (when not wearing them) - it will protect the glasses not only from scratches, but also from accidental shocks, breakage, etc.
5. Do not carry glasses without a case in your handbag, pocket, or the like. Various objects (keys, combs, telephones, etc.) can damage them.
6. Clean glasses only with special glasses (glasses wipes, glasses cleaners).
7. Do not use goggles as a protective device (eg for welding work when working with harmful substances).
8. Protect the glasses from high temperatures, do not leave hot air in places where it is concentrated (eg in a sauna, car, near a fireplace, oven, switched on hair dryer, etc.). Sudden temperature fluctuations can damage the eyeglass lenses or the frame (the frame may deform, discolor, bounce / crack the lens coating).
9. When wearing glasses, avoid direct contact with chemicals that can damage the surface of the glasses (eg hairspray, etc.).
10. If the glasses are damaged, it is necessary to consult an optician (they cannot be repaired by yourself).
2. Periodically check that the goggles are in the correct shape and wearing position.
3. Do not place the glasses with lenses on hard surfaces - this will protect the glasses from scratches.
4. Keep the glasses in a hard, closed spectacle case (when not wearing them) - it will protect the glasses not only from scratches, but also from accidental shocks, breakage, etc.
5. Do not carry glasses without a case in your handbag, pocket, or the like. Various objects (keys, combs, telephones, etc.) can damage them.
6. Clean glasses only with special glasses (glasses wipes, glasses cleaners).
7. Do not use goggles as a protective device (eg for welding work when working with harmful substances).
8. Protect the glasses from high temperatures, do not leave hot air in places where it is concentrated (eg in a sauna, car, near a fireplace, oven, switched on hair dryer, etc.). Sudden temperature fluctuations can damage the eyeglass lenses or the frame (the frame may deform, discolor, bounce / crack the lens coating).
9. When wearing glasses, avoid direct contact with chemicals that can damage the surface of the glasses (eg hairspray, etc.).
10. If the glasses are damaged, it is necessary to consult an optician (they cannot be repaired by yourself).